The best care, close to home

01702 343590

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Contact us on 01702 343 590 to arrange a visit today!

About us

Our Objectives

To provide a warm, stable and comfortable environment.
To provide care that is professional but also based on the individual.
To provide a high quality of life.

To promote the core values of care and a persons basic rights. That is the values of individuality and identity, dignity, independence, privacy, choice, rights, respect and partnership. Also the right to self worth, to take risks and to live as an independent entity.

A Peaceful Location

Manor Rest Home is located in a quiet, tree-lined road in Westcliff-on-Sea, offering a calm and welcoming environment while remaining close to essential amenities. Just two minutes from the seafront and one minute from Westcliff Station, our home provides residents with both tranquillity and excellent transport links.

With bus stops, local shops, a post office, and traditional pubs all within walking distance, residents have everything they need close by. The vibrant shopping areas of Southend-on-Sea and Leigh-on-Sea are easily accessible by bus or train, and for families travelling from further afield, London is just 45 minutes away via direct rail from Westcliff Station.

For residents who enjoy gentle walks and fresh air, a bench at the end of the road offers a peaceful spot to relax and watch the world go by. Those looking for a longer stroll can explore the scenic esplanade, Southend’s famous pier, or walk towards Old Leigh Town, known for its historic fishing boats and cockle sheds.

At Manor Rest Home, we believe staying connected to the local community and natural surroundings is essential for wellbeing. Our ideally located care home in Southend-on-Sea ensures residents enjoy both comfort and independence in a friendly, supportive setting.

Our philosophy of care

We are committed to providing compassionate, personalised care in a safe and homely environment. With a highly trained team and strong leadership, we ensure every resident is treated with dignity, respect, and the individual attention they deserve.

Our Team

At Manor Rest Home, we are proud to have a highly experienced and long-standing team dedicated to providing exceptional, person-centred care. Many of our staff have been with us for over five, ten, and even twenty years, creating a strong sense of familiarity and continuity for our residents.

Teri Ballard, our Registered Manager, leads the home with kindness, professionalism, and a calm, reassuring presence. With extensive experience in elderly and dementia care, she ensures that our philosophy of respect, dignity, and compassionate support is at the heart of everything we do. Under her leadership, the team remains committed to delivering the highest standards of care in a safe, homely, and welcoming environment.

Our senior staff bring decades of experience, with a wealth of knowledge in dementia care, nursing, and elderly support. Many have achieved NVQ Level 2 and 3 qualifications, with senior carers holding NVQ Level 4 in Care and Management. Continuous professional development is a priority, with staff regularly undertaking training in:

With a dedicated team of 17 staff, including full-time and part-time carers, Manor Rest Home ensures round-the-clock, personalised care tailored to each resident’s needs. Our commitment to ongoing training and development reflects our dedication to providing the best possible care in an environment that truly feels like home.

...the home with a heart

Dear Visitor,

We are committed to providing the highest standard of care at Manor Rest Home. Following our recent change in ownership, we are actively working towards achieving a ‘Good’ rating in our upcoming CQC inspection. The previous inspection identified areas for improvement related to management and documentation, rather than the quality of care provided to our residents. With a new management team in place and significant progress already made, we are ensuring that all necessary improvements are completed to the highest standard. We continue to work closely with Southend City Council to finalise these upgrades and are confident that our next inspection will reflect the dedication and hard work of our team. If you have any questions or would like to discuss our ongoing improvements, please don’t hesitate to get in touch.

Best regards,
Manor Rest Home

Accreditations

SECHA
Care Quality Commission

Requires Improvement Rating

Pamms Intelligent Care

Overall Rating Good

R&RA

Founding Members

The Cinnamon Trust
Scores on the Doors

Five Stars